Janitorial quality control checklist

This is the working checklist behind MopLogic: the exact area-by-area list a cleaner runs on the phone each visit, and the supervisor scores weekly. Every line is written so the check is visible in a photo. If you cannot prove it from the doorway, it does not count.

A supervisor scores each area 1 through 5 on the weekly walk-through: 1 means redo tonight, 2 means below standard, 3 meets the contract, 4 is above, 5 is the standard you photograph for training. Scores under 3 generate a fix list with a date.

Lobby and entry

• Glass on entry doors is streak-free at eye level, inside and out
• Floor mat is flat, dry, and vacuumed with edges visible
• Reception desk top is wiped and cleared of dust lines
• Trash and recycling at the desk are emptied and liners replaced
• Photo: one wide shot of the entry, one close shot of the desk top

Offices and workstations

• Each desk top is dusted around (not under) personal items
• Trash bins emptied, liners replaced only when soiled or full
• Carpet vacuumed in traffic lanes with visible vacuum lines
• Hard floors dust-mopped and damp-mopped where marked on the plan
• Light switches and door handles wiped
• Photo: one shot per office showing floor lines and clear desktops

Restrooms

• Toilets and urinals cleaned inside and out, base and floor behind included
• Sinks and faucets wiped and polished, no water spots
• Mirrors streak-free at eye level
• All dispensers checked and refilled: soap, paper towels, toilet paper
• Floors mopped from the far corner to the door, mats lifted and reset
• Trash emptied, liner replaced, stall doors wiped
• Photo: one shot of the sink wall, one of the fixtures row

Need a printable version? Our restroom cleaning log template lays this out as a free PDF log sheet.

Break room and kitchen

• Counters wiped and cleared of crumbs and spills
• Sink and faucet wiped, dishes racked or removed per site rules
• Microwave inside wiped down
• Refrigerator handle and front wiped
• Table tops wiped, chairs pushed in
• Floor swept and spot-mopped around tables
• Photo: one shot of the counter run, one of the table area

Floors throughout

• Entry mats vacuumed and re-seated flat
• Hard floors dust-mopped then damp-mopped, corners and edges clean
• Carpet traffic lanes vacuumed, spots noted on the report
• Baseboards wiped in restrooms and break room, dust-checked elsewhere
• Photo: one hallway or open floor shot showing the full run

Trash and recycling

• All bins emptied and liners replaced where soiled
• Bags tied, staged at the pickup point the site uses
• Dumpster area left clean, lids closed
• Photo: one shot of the staged bags at pickup

Closing sign-off

• All lights off except the ones the site list says stay on
• Doors locked or alarmed per the site instructions
• Thermostat set to the site's night setting
• Anything unusual (damage, leak, unlocked interior door) noted in the visit note with a photo
• Cleaner signs the visit on the phone with name and time

How this checklist becomes proof

Run on paper, this list is a hope. Run in MopLogic, every checked area carries a photo and a timestamp, the supervisor's weekly 1 to 5 score sits next to the cleaner's own checks, and at month end the client gets the proof report. See what to show when a client claims work was missed.